DELIVERY
How long does it take me to receive my order?
Delivery times for standard deliveries are approximately 4 to 17 days. In periods of high demand (Black Friday, Cyber Monday,...) the delays can be up to 4 weeks.


Is delivery free?
Delivery is free for all orders for a limited period of time.


PAYMENT
How do I know my payment is secure?
When you make online purchases with your credit card, all your details are entered on a SSL secure page. Your information is then encrypted using SSL and sent directly to our payment service provider's network, where your card and transaction are authorised and approved. Your credit card information is not stored on our servers.


What are the payment options?
We accept all major credit cards (Visa, Mastercard, AMEX). However, we do not accept checks, money orders or bank transfers.


RETURN
How can I request a return?
For more information, please contact our support team at Contact@nuwom.com.

If you would like more information about returns, please read our Return Policy.


Are the return costs covered?
All returns and other costs are the responsibility of the customer.


Can I request a refund for the product?
You can send a refund request to our support at the following address: Contact@nuwom.com.